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Obvious Problems with
U.S. Health Insurance

By Lewis C. Rose, MD

It is common these days for politicians to promise efforts to try to ensure that every citizen has health insurance.

The insured are covered by Medicare or Medicaid, by the Department of Veterans Affairs, the Armed Services, and employer-paid insurance. A few are covered by individual insurance policies. A very few are wealthy enough to not feel the need for insurance. Those who have accidents or ill health often find that insurance is lost when they change jobs or the employer changes insurers. The rest are uninsured and have no useful health care, or rely on various public clinics and emergency rooms. It is no surprise that the uninsured have poorer health and die younger than the rest of us.

An increasing number of the uninsured are employed but have no access to employer-based insurance or are self-employed and cannot afford individual insurance.

Even those who are insured are often faced with health care costs that they cannot afford. Co-pays, deductibles, and medication costs are often sufficient to deter people from taking their needed medicines or getting regular health care or preventive care. They seek health care too little and too late.

Those without insurance are not protected from the inflated fees that providers charge. Insured patients benefit from the fee schedules adopted by their insurers. Even though the ER visit is billed by the institution at $1,430, the insurer has established that the visit was worth $820. To be a participating institution, the hospital agrees to accept this as payment in full for this service. The insurer pays the hospital 80 percent of the agreed $820, leaving the insured patient only $164 to pay out-of-pocket. The uninsured patient tries to pay the full $1,430. Needless to say, few patients manage to pay these fees.

Even if one believes that poverty, or the new condition called working poverty, is an insoluble problem, the uninsured still cost us all a great deal of money. They do fall ill, they do have accidents, they do get health care, often too little and too late, and they get it in ways that are much less cost-effective, and less health-effective. A part of the money paid by the insurance company for that ER visit is used to keep the ER open and running for all who enter its doors. So your private health insurance still costs you more than it would if all who live in the United States were adequately insured.

There is a myth that if market forces are left to work naturally, they will take care of the problems of supply and demand, even in the case of health insurance. However, several things combine in this case to prevent the market forces from solving the problem.

Insurance is exactly designed to protect the patient from the pressure of market forces. Under the laws of supply and demand, increased costs should reduce demand. Once the premium is paid, the co-pays and deductible payments for which the payment is re-sponsible are not high enough to reduce the demand for health care. The increased costs of health care are felt mainly by the insurance corporations and government. Demand continues to increase every year, in spite of rising doctor fees and facility payments.

Most patients are not solely responsible for paying their health care premiums, because the greatest part of the premium has been paid for by the patient’s employer. So the customer — the patient — is insulated from the main costs of health care.

Successful lobbying by the insurance industry has resulted in relatively poor controls. Insurers have always found it easier to pay for concrete, readily defined services rather than evaluation and management services. Resuscitation from an overdose is easier to pay for than gaining knowledge of the patient’s psyche, the counseling, and the medication management that might have prevented the despair that led to the overdose. It is easier to pay for hospital days, for the treatment of the cellulitis, than it is to pay for the frequent, long office visits that may have led to diabetes control and avoided the cellulitis. Providers are not as well-paid for keeping patients healthy as they are for rescuing them from the results of years of neglected health.

When an employer changes the insurer of the employees, many of them have to switch doctors. Each new doctor has to learn anew all the things the old doctor knew about the patient. Each of them must learn how to communicate with each other effectively. Errors are more likely to occur, and medical costs are likely to be higher during the transition.

The duty of the insurance company to its investors is to pay out no more than it absolutely has to so that it can remain profitable. The rules about clean claims are such that insurance companies employ ever-increasing numbers of people to check all claims so that payment can be delayed or avoided altogether. In turn, the doctor and the hospital must employ large numbers of people whose jobs are to buff the claims so well that the insurer is bound to pay. Recording the best paid ICD9 code for the diagnosis and the best paid CPT code for the medical service provided may benefit the doctor more than providing the best treatment. This has led to the creation of a new career of coders, complete with training programs, journals and textbooks. These armies of claims processors provide no health benefits to our patients, but they must be paid out of the health care budget.

To base any plans for universal health care on the current system of health insurance will perpetuate all these problems, and the huge additional costs they bring.

Lewis C. Rose, MD is a graduate of the University of London, England. He served in the Royal Air Force, then went into Private Group Family Practice in Brandon, Manitoba, Canada. Next he served as Assistant Professor of Family Medicine at the University of Manitoba, and he is currently Associate Professor of Family Medicine at the University of Texas Health Science Center at San Antonio. He is a Fellow of the College of Family Physicians of Canada, and a Fellow of the American Academy of Family Physicians, with Family Medicine boards in both countries.

Opinions presented in this column express only the views of the author and cannot be regarded as the views of Bexar County Medical Society or San Antonio Medicine magazine. Opinion pieces are published at the discretion of the Editor and the BCMS Publications Committee and are subject to editing. Please send articles or comments for “As I See It” to Editor, San Antonio Medicine, 6243 West IH-10, Suite 600, San Antonio, TX 78201, or editor@bcms.org.